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1. Library Resource

   

   Improving access to justice and basic services in the informal settlements in Nairobi : an action research approach

   Reports & Research

   December, 2015

   Kenya

   Urban Tenure

   eviction

   housing rights

   informal settlements

   tenure security

   The ‘Price Penalty’ exists where a poor person pays an above-average price per unit of the facility, product, or service. The ‘Quality Penalty’ refers to the provision of a facility, product, or service of low quality, which is still offered at a price similar to that of higher-quality.