EXPECTATIONS AGAINST PRE-CONSIDERATIONS ON QUALITY OF URBAN LAND USE PLAN: THE CASE OF AMHARA REGION- ETHIOPIA
As the urban land use plan is a tool for urban land governance, this paper explores customers’ expectations that the service providers have not considered as the quality during urban land use plan preparation in Amhara Region - Northern Ethiopia. The study was conducted on 90 urban areas of the Amhara regional state who made the formal complaint against the quality of their urban plan in the year of 2017/18 (2010 Ethiopian calendar). Data were collected by means of the survey using questionnaires and document review.